THIS PRIVACY NOTICE TELLS YOU WHAT TO EXPECT US TO DO WITH YOUR PERSONAL INFORMATION

• Contact details

• What information we collect, use, and why

• Lawful bases and data protection rights

• Where we get personal information from

• How long we keep information

• Who we share information with

• Sharing information outside the UK

• How to complain

CONTACT DETAILS

Telephone

07597466443

Email

info@talishainteriors.com

WHAT INFORMATION WE COLLECT, USE, AND WHY

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details

• Addresses

• Purchase or account history

• Account information

LAWFUL BASES AND DATA PROTECTION RIGHTS

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

• Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

• Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

OUR LAWFUL BASES FOR THE COLLECTION AND USE OF YOUR DATA

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

• We collect and use personal information where it is necessary for the legitimate interests of running and managing our business. This includes responding to enquiries, providing information about our services, communicating with clients, preparing quotes, managing projects and maintaining basic business records. This processing benefits individuals by allowing us to respond effectively to their requests, provide accurate information, and deliver our services in a professional and efficient manner. It also enables us to manage our workload, improve our services, and operate our business smoothly. We only collect the minimum amount of personal data required and use it in a way that people would reasonably expect. We do not use personal data in ways that are intrusive or could cause harm, and we take appropriate steps to protect individuals’ privacy and rights at all times.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

WHERE WE GET PERSONAL INFORMATION FROM

• Directly from you

HOW LONG WE KEEP INFORMATION

[Insert information about how long you store personal information here.]

WHO WE SHARE INFORMATION WITH

Data processors

Website hosting provider (technology sector, UK\/EU based)

This data processor does the following activities for us: They host our website and securely store any information submitted through our contact forms.

Others we share personal information with

• Relevant regulatory authorities

SHARING INFORMATION OUTSIDE THE UK

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Google LLC

Category of recipient: Technology company – email and website analytics provider

Country the personal information is sent to: United States (and other countries where Google has servers)

How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)

HOW TO COMPLAIN

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

LAST UPDATED: 29th January 2026